About Our Service Department
Whether your machine is picked up by our
well equipped fleet of trucks or you choose to drop it off, you can rest
that it will be well taken care of. We immediately attach a secure service
tag to identify the work order information. We also give you a copy of the
work order to confirm accuracy of the repairs. . Your machine
is then transferred to a secure storage area.
Once your machine enters our 1700 square
foot service area, it will be diagnosed by one of our factory trained
service technicians. Our technicians are required to pass all manufacturer
training courses and have over 150 years of combined small engine
experience. This insures they are aware of the newest service techniques as
well as the time proven ones.
Once your machine has been finished, a
lead technician operates your machine. Your service order is then checked for
accuracy and you are notified by phone to arrange pickup or delivery. All
completed repairs are checked a third time by the delivery person at the
time of pickup or delivery.
Rest assured that your machine will be
kept in good repair with Wehner Mower's Service Department.
Click here to see the service rates